Privacy Policy

1. Introduction

YesSpot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud hotspot management platform and related services.

By accessing or using YesSpot services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when:

• Registering for an account
• Subscribing to our services
• Contacting our support team
• Filling out forms on our website

This information may include:

• Name and email address
• Phone number
• Company/organization name
• Billing information
• Location data

2.2 Automatically Collected Information

When you access our platform, we may automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Access times and pages viewed
• Referring website addresses

2.3 Hotspot User Data

As a hotspot management platform, we process data related to end-users connecting to hotspots managed through YesSpot. This may include:

• MAC addresses of devices
• Connection timestamps
• Data usage statistics
• Authentication credentials (encrypted)

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing transactions and billing
• Sending service-related communications
• Providing customer support
• Improving our platform and services
• Analyzing usage patterns and trends
• Preventing fraud and ensuring security
• Complying with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our platform
• Business Partners: When necessary to provide requested services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive data
• Regular security audits and assessments
• Access controls and authentication
• Secure VPN connections (WireGuard) for hotspot management

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent

To exercise these rights, please contact us at support@yesspot.in.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. We use:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: To understand how visitors use our site
• Marketing Cookies: To deliver relevant advertisements

9. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

11. International Data Transfers

YesSpot operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: